Return policy and limited guarantee against defects

Every third party product you buy from WeShip2World.com is backed first by the product manufacture's warranty. WeShip2World.com's 20 day limited warranty against defects, may also apply. WeShip2World.com's 20 day limited warranty is an exchange policy that provides for either repair or replacement of merchandise that has been confirmed as defective by either the manufacturer or WeShip2World.com, but is at WeShip2World.com’s sole discretion of acceptance. HARD DRIVES, VIDEO OR GRAPHIC CARDS, MEMORY CHIPS, LCD'S, PLASMA'S, PROJECTOR SCREENS OR SCREENS OF ANY OTHER KIND, NOTEBOOKS AND DESKTOP SYSTEMS ARE NON-RETURNABLE FINAL SALES AND WILL ONLY BE REPLACED IN THE FIRST 20 DAYS IF DEFECTIVE. 'DEAD ON ARRIVAL' ITEMS MUST BE NOTIFIED TO WeShip2World.com WITHIN THE FIRST 3 DAYS AFTER RECEIPT OF THE ITEM. NON-RESELLABLE / OPENED BOX MERCHANDISE IS NOT RETURNABLE UNDER ANY CIRCUMSTANCES.

** WITH DEFECTIVE MERCHANDISE THE ORIGINAL MANUFACTURER MUST BE CONTACTED TO GET A VERIFIABLE CASE # THAT THE ITEM IS DEFECTIVE. THIS NUMBER WILL BE NEEDED FOR DEFECTIVE RETURNS / REPLACEMENTS. DATE AND TIME MUST BE DOCUMENTED AS WELL IN ORDER TO QUALIFY FOR THE 20 DAY DEFECTIVE RETURN GRACE PERIOD. **

Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to WeShip2World.com's limited 20 day warranty described above. Hardware confirmed as defective by the product manufacturer or WeShip2World.com will either be exchanged or repaired at our sole discretion within the first 20 days of ownership only. After 20 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture. WeShip2World.com will assist customers whenever possible in gaining satisfaction with product manufactures. Products returned for exchange must be in new, resellable, sealed condition in original packaging and include all disks, registration cards, packing materials and other accessories and be received within 20 days of the invoice date. We reserve the right to refuse for return or charge up to a 20% restocking fee for damaged /incomplete returns, returns characterized as defective but are actually in working order, or return exceptions. No returns will be accepted without a Return Merchandise Authorization number issued by WeShip2World.com or when the product manufacturers or distributors return policies supersede ours. Return Merchandise Authorizations (RMA) can be submitted directly from our website thru 'Contact Us' page. Please mention 'RMA Request' as subject line when email is submitted.